Body & Soul

Please provide at least 24 hours' notice if you need to cancel or reschedule your massage appointment. This gives me time to offer your slot to another client. Cancellations (less than 24 hours) & No Shows: You will be charged 20% of the service fee. Late Arrivals: If you arrive late, your session may be shortened to respect the next client's time, and you will still be responsible for the full cost of the scheduled service. Emergencies: I understand that sudden illness or true emergencies happen. I can evaluate these exceptions on a case-by-case basis.